UK Delivery Rates

For our purposes the UK includes England, Northern Ireland, Scotland, Wales and all BFPO addresses, delivery times to British Forces Post Office (BFPO) addresses are dependent on BFPO schedules.

All items destined for UK addresses are dispatched by carrier and will be subject to a fixed delivery charge of £6.95. It is not possible to choose exactly which carrier we use for your order.

Returns policy & procedure

We are pretty certain that you will be delighted with any product purchased from us but if you wish to return an item to us then we will try to make it as easy as we can. Any item may be returned for any reason within 7 days of the date of despatch so long as it is unused, undamaged and in original packaging.

We will refund the price of the item and cost of delivery to the purchaser but the cost of carriage to return the unwanted item to us will be at your cost.

If an item arrives damaged or becomes faulty we will arrange to replace it at our cost (up to 90 days after purchase).

After 90 days we may offer to collect the item and arrange for it to be repaired where appropriate (again at our cost).

We will keep you informed about the progress of any replacement products. This does not affect your statutory rights.